Natural Ingredients + Herbalist Formulated + Since 2011 + Made in Texas
Any & all content of Sage & Sweetgrass All Natural Soaps is for informational purposes only. This information is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. These products are not intended to diagnose, treat, cure or prevent any diseases. Always consult your doctor if you are pregnant, lactating, or have any other health conditions before applying these products. External use only. Avoid eyes.
Payment is accepted through paypal, Etsy & direct pay via credit card. If the buyer chooses to cancel purchase, refunds are processed as soon as possible minus any fees standard with Etsy cancellations. All payments must be received before orders are shipped this includes e-checks that may take longer to clear bank.
*For large orders such as wedding favors, larger volume orders, custom orders, etc, payment must be received in full before order is shipped.
***Combined shipping discounts may apply to your order especially if you are in Texas or are placing a large volume order. Please contact us prior to placing your order and we will offer you a shipping discount code or create a reserved listing. Currently our listings are set up with "fixed" shipping rates so it is not calculated on a location basis.
***A partial refund may be given for shipping fees if your actual shipping charges were considerably less than what you were charged. I highly recommend contacting prior to ordering so I can check for combined shipping discounts, etc.
We do our absolute best to ship within a timely manner, however, we can't guarantee shipping delays on the part of the courier won't occur especially during peak shopping seasons or weather related delays. We ship most all orders via USPS priority mail which generally takes 3-5 days depending on location and holiday season. Faster shipping can be arranged by contacting me prior to making order. *Some small parcels are shipped First Class however they usually arrive in 3-5 days too.
All of my products are made in small batches to preserve the freshness & integrity of the product. Generally, most items ship are ready to ship when we receive the order. However, in the event that a product may be out of stock & we are busy making more...extra time may be required before your order is shipped & the you will be notified accordingly. *This shop is not responsible for lost, stolen, or damaged goods due to shipping services. Claims will have to be made with the shipping provider. All orders are shipped with tracking numbers if available.
ALL SALES ARE FINAL. My aim is to make feel good products from only the highest quality ingredients. If for some reason my products fall short of your expectations please let me know. Due to the nature of my products returns & exchanges aren't accepted however, I will do my very best to make it right with you. During the warmer months we ship many items with ice packs to prevent melting, however, it is the customer's responsibility to take package into a cooler space immediately upon arriving. Thank you.
***We are more than happy to take custom orders for weddings, party favors, etc..just contact Teri at firstname.lastname@example.org with details about request. We are also happy to work with qualifying merchants to re-sell our products.
We do offer our products wholesale to eligible resellers. Please message or email us at email@example.com with your request.